The security of your personal data is our top priority. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it safe.
We believe transparency and trustworthiness are the foundation of a safe platform
At ee99, all your personal and financial data is stored on secure servers protected by SSL encryption technology. No third party can access this information.
Your personal information is never shared with advertisers or third parties without your consent. Data may only be disclosed to authorities when required by law.
We only collect the information necessary to provide our services — nothing more. We do not request excessive or unnecessary personal data.
You can update or correct the information in your account at any time. Any inaccuracies can be easily fixed by contacting our support team.
Ee99 uses cookies solely to enhance your browsing experience. You can manage your cookie preferences at any time through your browser settings.
After your account is closed, your personal data will be permanently deleted once the legally required retention period has expired. We do not hold data longer than necessary.
Ee99 is a trusted online gaming and Sports Betting platform. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains in detail how personal information is collected, processed, and protected for users of the ee99 website (ee99.ws) and mobile application.
This Privacy Policy governs our Terms & Conditions an integral part of it. By continuing to use the platform, you are deemed to have accepted this policy. While this policy is written in Bengali, the English version shall prevail in the event of any legal dispute.
We never sell your data or misuse it without your consent. ee99's Privacy Policy is built in accordance with international data protection standards.
This Privacy Policy takes approximately 5–7 minutes to read. We encourage you to go through it carefully in full.
Ee99 collects two types of information from its members — data you provide directly and data collected automatically.
Information you provide directly during registration and account management:
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Mobile Number | At Registration | For OTP Verification and Communication |
| Username & Password | At Registration | To protect your account |
| Full Name and Date of Birth | During KYC verification | To verify age and identity |
| National ID / Passport | During KYC verification | To comply with identity verification and financial regulations |
| Mobile banking details | Time of Deposit/Withdrawal | To process financial transactions |
| Email Address (Optional) | When updating your profile | For important notifications |
When you use the ee99 platform, certain information is collected automatically:
ee99 will never ask for your bank PIN, OTP, or password. If anyone requests this information, report it to our support team immediately.
Ee99 uses the information it collects solely for the specific purposes listed below. It is not used for any other reason:
If you no longer wish to receive promotional SMS or notifications from ee99, you can disable marketing communications from your profile settings.
Ee99 does not retain your information longer than necessary. Retention periods depend on the type of data involved:
| Data Type | Retention Period | Reason |
|---|---|---|
| Core Account Information | While the Account is Active | To provide our services |
| Financial Transaction Records | 5 Years After Account Closure | For Legal and Regulatory Requirements |
| KYC Documents | 3 years after account closure | For legal identity verification requirements |
| Gaming & betting history | 2 years after account closure | For dispute resolution |
| Cookies & Session Data | At end of session or 30 days | For a Better Browsing Experience |
Once the retention period ends, data is securely and permanently deleted in a manner that makes recovery impossible.
Ee99 does not sell your personal information. However, limited information may be shared in the specific circumstances below where it is necessary to deliver our services:
Only the information necessary to operate their services is shared with payment processors (bKash, Nagad, Rocket), game software providers, and IT infrastructure providers. Each of these partners is contractually bound to uphold our privacy standards.
We are legally required to disclose information in response to court orders, lawful requests from government authorities, or investigations related to anti-money laundering. In such cases, only the specific information requested will be shared.
If there is any change in the ownership or operation of ee99 (such as a merger or acquisition), your information may be transferred to the new owner. You will be notified in advance if this occurs.
ee99 never sells or transfers your personal information to advertisers, data brokers, or unrelated third parties.
The ee99 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
ee99 does not use tracking cookies from any third-party advertising networks.
Ee99 has implemented industry-standard technical and organizational measures to protect your personal and financial information:
Please note, however, that no organization can guarantee 100% security on the internet. It is therefore important that you also do your part by using strong passwords and changing them regularly.
As an ee99 member, you have the following rights regarding your personal information:
To exercise any of these rights, please email our support team. We will do our best to respond within 30 business days.
We cannot process data-related requests without verifying your identity first. Please be prepared to confirm your identity when submitting a request.
Ee99 is intended exclusively for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If a minor has registered by mistake and we become aware of it, the account will be immediately closed and all associated data will be permanently deleted.
If you are aware of a minor who has registered on ee99, please notify us at support@ee99.ws. We will take prompt action.
Ee99 may update this Privacy Policy to reflect business changes, legal requirements, or technological developments. When changes are made:
We encourage you to check this page regularly. If you object to any changes, please withdraw your balance before closing your account.
For any questions, complaints, or requests regarding this Privacy Policy, please contact us:
We respect your privacy and take every concern seriously. Stay safe with ee99.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.