Enjoy the fun, but stay within your limits. ee99 believes that healthy gaming habits improve the quality of life for every player. We're here for you.
We're always committed to protecting every player's wellbeing and financial security
Set your own daily, weekly, or monthly deposit limit. Once set, it kicks in straight away. To increase it, you'll need to wait 24 hours — that's by design.
Sometimes stepping away is the best move. ee99 lets you temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, you won't be able to log in or place any bets.
If you feel your gaming is getting out of hand, self-exclusion is the right step. You can close your account for a fixed period — anywhere from 6 months to 5 years. No charges apply.
See exactly how long you've been playing in real time. ee99 will notify you once you've reached your set time. You can also set a session limit to prevent spending too long on the platform.
You can view your full betting and gaming history at any time — how much you've spent, how long you've played — all presented with complete transparency.
Ee99 follows a strict age verification process at registration. Opening an account for anyone under 18 is simply not permitted — this is a non-negotiable policy.
Online gaming and Sports Betting can be a great source of entertainment — when enjoyed responsibly. At ee99, we want every member to see gaming as something fun, not stressful. Playing responsibly means staying aware of your own limits and never going beyond what you can afford.
Online gaming is growing in popularity across Bangladesh. Many people enjoy these platforms as a form of entertainment and do so in a healthy way. For a small number, though, it can become difficult to control. ee99's Responsible Gaming policy was built with exactly that in mind.
Keep this in mind — betting or gaming should never be a source of income. It's entertainment, just like going to the cinema or dining out. Only play with a budget that won't affect your household expenses, rent, or any other essential costs, no matter how much you lose.
Responsible Gaming at ee99 is more than a policy — it is a core part of who we are. We want our members to stay healthy and happy for the long run. That's why the platform includes tools designed to help you stay in control.
ee99 never encourages any player to bet beyond their means. Our support team is always here for you.
Gaming addiction develops gradually. Often, you may not even realize when it has shifted from entertainment to a problem. ee99 wants you to stay alert to the signs. If any of the following symptoms appear, don't hesitate to seek help.
Gaming addiction is a recognized mental health condition — there is no shame in it, and with the right support, recovery is possible. The core goal of ee99's Responsible Gaming policy is to help prevent this problem and guide anyone who needs support in the right direction.
If gaming or betting is having a negative impact on your daily life, family, or finances, get help today. Write to us at support@ee99.ws.
Chasing losses by repeatedly increasing your bets.
Hiding your gaming or lying to family about it.
Taking on debt or dipping into savings to fund your gaming.
Feeling restless, irritable, or anxious when you're not gaming.
Neglecting work, studies, or family responsibilities.
Repeatedly trying to quit gaming but failing to do so.
Thinking about gaming constantly and struggling to focus on anything else.
ee99 Support: support@ee99.ws — response within 24 hours.
Live Chat: Log in to the platform and speak directly with our support team.
National Mental Health Helpline: 16789 (Bangladesh).
Make your gaming experience safer in just a few minutes
Log in to the ee99 website or app using your username and password.
Click the profile icon in the top right corner and select "Account Settings".
Go to the "Responsible Gaming" tab to find all your tools in one place.
Set a daily, weekly, or monthly deposit limit. Enter the amount and hit "Save".
Decide how many hours a day you want to play. You'll receive an automatic notification when your time is up.
Need a break? Choose "Cool-off" or "Self-Exclusion" — no questions asked.
Ask yourself the following questions. If you answer "yes" to most of them, it may be time to take a step back. Remember — seeking help is not a sign of weakness; it takes real courage.
Did you spend more than your planned budget last week?
Warning signsHave you felt angry or frustrated after a loss and placed more bets as a result?
Warning signsHas a family member or someone close to you expressed concern about your gaming?
Warning signsHave you tried to stop gaming but kept coming back?
Warning signsHas gaming or betting caused you to spend less time on work, studies, or family?
Warning signsHave you wagered your winnings back instead of setting them aside?
Warning signsIf more than two of your answers are "yes", talk to our support team — we're here to help, not to judge.
Play for Entertainment
Play for the fun of it, not for the expectation of winning.
Set your budget before you bet
Decide how much you're willing to spend before you start playing.
Take Regular Breaks
Take a short break every hour to keep yourself fresh.
Walk Away When You Lose
After a loss, the smart move is to stop — not to keep betting.
Make time for your family
Family and friends always come before gaming.